Customer Testimonials

{Felt so fortunate to have been able to find Skin Matters after being told by the doctor that my daughter had guttate psoriasis and would have to wait over a year to get the same treatment on the NHS and even then it would mean travelling to and from hospital twice a week, making the recovery time so much longer. Ian couldn’t have been more helpful and informative. With Ian delivering and collecting the bed, making the whole process such an easy way access the treatment. I’m delighted to say after 4/6 weeks treatment, her psoriasis cleared up completed and nearly one year on, it has not returned. I would not hesitate to recommend Ian and his company. A shining light on what can seem like a long dark tunnel when you first get diagnosed! Thank you again Ian for putting the smile back in my daughter’s face Star Rating: 5!{
5
Eileen M
{After having chronic psoriasis for about the past 8 years, i found skin matters Bristol and hired the UV light. After an 8 week session I am completely cleared. I highly recommend this commend this company and there priducts{
5
Caroline
{I have been advised to buy a hand held UVB light machine. I searched online and thankfully found Skinmatters, as the site my consultant suggested we’re not at all helpful. I read the reviews and having spoken to Ian, felt it was the best place to go. I cannot tell you how super helpful and informative Ian is, so kind and patient…explained the workings of the machine to me. Always at the end of the phone. I cannot recommend him highly enough. I will report back later when I have had the full use of the machine as it’s very early days at the moment. But whatever the outcome I do believe Ian at Skin Matters is simply the best!{
5
Karen W
{Came out in a rash all over my body neck to ankles in October, no idea what it was never had it before. Dr said psoriasis, they gave me some very smelly lotion which helped the itching but didn't help the spots go in fact they continued to get worse. I found this website and got in touch, they were very helpful right through from enquiry to collection at the end of my 8 weeks. I would 100% recommend using them the machine was easy to use. Delivery and collection time slot was accurate and prompt. It's made such a difference to my skin I am over the moon and so very grateful as I don't know what I would have done. Thank you again!{
5
Charlotte
{I saw the GP about my rash which he said was possibly Pityriasis Rosacea but I never actually got a proper diagnosis. I read on the NHS website that UVB could help with PR but the waiting lists were about a year so I decided to hire a unit instead off Skin Matters. The lamp was delivered promptly and courteously. The rash has disappeared completely. I still don't know what it was but it is gone and that's all I'm bothered about!{
5
Helen L
{Hired the 9 Philips bulb panel from skin matters Bristol, Ian was great and made the process easy. Got the panel for my vitiligo as it’s a time-consuming skin condition to treat and requires multiple trips to the hospital a week which I didn’t have time for. Been using it for 6 months and have had really great results.{
5
Mr Patel
{I bought the  2 Tube UVB Narrowband Phototherapy Compact Unit earlier this year and wanted to say thank you so much to Skin Matters Bristol, the treatment has changed my life and I’m hopeful I will be able to stay off biologics because of it. I cannot believe how effective it was on guttate psoriasis, i’m so delighted I bought this lamp and that it’s available to buy.{
5
Sophie H
{I was desperate when I contacted Ian. I’ve suffered from plaque psoriasis for a long time on my lower legs, however in October time I developed guttate which spread rapidly and covered all the way up to my back by November. I was going on holiday for Xmas and contacted Ian desperate for help. Ian made the whole process so easy and delivered a UV machine to myself to hire. I started using it and within a week I had seen improvements. Within a month (just before going on holiday) the guttate had completely disappeared and the plaque was so much better. I continued to use the machine when I got home and my psoriasis completely cleared. I would highly recommend Skin Matters to anyone looking to help with their psoriasis and hire/buy from a reputable company.{
5
Gemma L
{Excellent service, really easy to do business with.{
5
Gervais H
{Cannot praise Skin matters enough.Ian is a real gent and made the process very easy.Had Guttate Psoriasis outbreak back end of October.Contacted Ian middle of November and had canopy for 3 months almost immediately saw huge results within a month, and almost cleared completely after 3 months use.Highly recommend albeit take doctors advice yourself.{
5
Simon H
{Great company that go the extra mile. Ian is very knowledgeable and an all round top guy.{
5
Anthony
{Fantastic experience, gave me my summer back, able to now wear t-shirts and shorts, cannot thank you all enough??❤️{
5
Tracy G
{Faced with a 6 month waiting list for NHS treatment this was a literal life saver. Great communication, prompt service and a very fair price. Highly recommended.{
5
Anna Thompson
{Cleared psoriasis up a treat. The only treatment that actually works. Really reasonable rates considering what service you get. Great service from Ian. Highly recommended.{
5
Simon J
{The bed has been invaluable for me. It cleared a severe psoriasis outbreak up in 3 months. Ian is an incredibly helpful and polite chap who goes above and beyond to get the bed both dropped off and collected very quickly. The prices are also very reasonable. I’ll definitely be using Skin Matters if I get another outbreak!{
5
Jacob H
{Cleared psoriasis up a treat. The only treatment that actually works. Really reasonable rates considering what service you get. Great service from Ian. Highly recommended.{
5
Simon Jones
{I was really desparate for a treatment for my psoriasis. I have suffered since i was at school, but after my pregnancy i fleared up very bad. I have always used the steriod creams and they used to work but for some reason it wouldn't clear up. I was dreading summer covered up as i was fed up of explaining to people what was wrong with my arms and legs. I did some research on UVB beds but couldnt find anyone in the birmingham area. Then i came across Skin Matters in bristol and they were willing to deliver to my home. Ian was really friendly and installed the bed in the room of my choice. The results are excellent i would recomed this treatment for any who suffers with psoriasis you will be happy with the results. I only wish i had took some before and after pictures! Thank you .x{
5
Lynsey Garvey
{This was a life saver to me whilst waiting on treatment from the NHS and even better that I was able to use it in my own house. The treatment was like magic for my psoriasis which I am so grateful for as I was at breaking point with it. Ian was extremely helpful and a pleasure to deal with making the process of hiring easy, even moving the unit for me when I moved house. I couldn’t recommend this company enough. Pricing is also very reasonable. Worth every penny. Thank you.{
5
Donna LF
{I would have had a 32 mile round trip to use an NHS UVB bandwidth bed at, a journey of more than an hour because of the road types. I contacted Ian and he was able to line me up a bed as soon as one was available and kept me updated and helped facilitate a really easy pick up. I cannot recommend Ian or the service enough, it has literally been life changing as a sufferer of extreme gutate psoriasis I couldn’t have asked for better. 10/10 all round. Thank you Ian and I whole heartedly and unreservedly recommend these beds to anyone with a similar condition, they really do work extremely well.{
5
Alistair Henson
{Can't recommend enough, from beginning to end exceptional service. No more lengthy waits at hospital. Years of suffering, hired canopy for 8 weeks, and psorisas gone . This company can't be rated high enough . Thank you so much{
5
Donna Miller
{My psoriasis has been spreading and getting worse for several years, the creams and sprays never cleared it and the itching was even worse than how awful it looked. I finally took the plunge and hired a bed and honestly it has been an absolute god send!! 99% cleared up with just a couple of small stubborn bits on my legs now, which are nothing to worry about. I will never let it get bad again, knowing the bed is just a phone call away if I need it in the future.  I would (and have) recommended that anyone with psoriasis gives it a try - life changing!!{
5
Rebecca Roberts
{The home hire has been invaluable to me as I work full time so hospital photo therapy is no longer a viable option. The home treatment works as well as the hospital and is far more convenient. I am so pleased with the results that I am going to buy a bed at the end of the summer. Ian is a really lovely person and the customer service is excellent. I highly recommend this business.{
5
Sonia Lavington
{I’d highly recommend Skin Matters Bristol. Ian’s communication, delivery and knowledge about the UVB lamp has been excellent and would definitely hire from his company again in the future. As with all psoriasis treatments, success and effectiveness vary from person to person. I definitely saw a strong improvement, but would recommend doing research to see if light therapy could work for you and try for yourself!{
5
Andrew C
{This is the second time I’ve hired a bed to clear my psoriasis. I have tried every cream from the doctors but the only thing that works is this. I cannot recommend them enough. Within 8 weeks my skin went from being covered in psoriasis to completely clear! Ian is also very helpful and friendly!{
5
Hetty Maddison
{After struggling with guttate psoriasis for a few months and consultations with dermatologists i was recommended light therapy. Skinmatterbristol was a no brainer for me instead of lots of trips to the hospital. The UVB unit worked very well and my skin is cleared, any other flare ups and ill be hiring the unit again. Great service{
5
Aaron Moody
{I ordered the unit to help my husband who has suffered from psoriasis for many years. He uses steroid creams sparingly and the only thing that has ever made any difference to calming it down and reducing it has been when he travelled to the Sahara for work and spent many months, shirt off, outside in the sunshine. a few years ago he was referred to the hospital for light treatment but didn't take it up as it would have meant a two hour round trip to Southmead for 4 minutes treatment three times per week. By the end of 2021 his psoriasis was bad and spreading. I found Ian from a recommendation and hired the unit for 8 weeks and then extended to 12. We saw massive results after about 3 weeks and after 12 weeks his psoriasis is completely cleared. I cannot recommend Ian highly enough - he is knowledgeable and enthusiastic about helping psoriasis sufferers and super flexible and accommodating with extending the hire. Many thanks Ian.{
5
Belinda Deery
{My husband hired a lamp from Ian to treat his psoriasis and the results have been amazing! Ian was knowledgeable and understanding of the difficulties of treating psoriasis. The advice provided for using the lamp was accurate and the course of treatment brought results within the first week. The whole service was faultless, and the treatment has been life changing for my husband, we definitely recommend this service and give it a five-star rating.{
5
Lynwen Hughes-Davies
{I cannot recommend Ian at Skin Matters enough. I hired a unit back in July when I found the company in desperation as a result of lockdown. I needed the unit a bit longer than estimated and I was able to extend the hire to suit me. Having the unit at home and not travelling back and forth to the hospital for treatment is an absolute game changer and worth every penny. Ian is a lovely chap, super understanding and offers a great service to those in need of a bit of light!{
5
Beth Gibbons
{I cannot recommend Skin Matters enough! Over the Christmas period I had a break out of guttate psoriasis and was covered head to toe. I was already on biologics for my psoriasis but these did not control the new break out. Feeling incredibly low and at my wits end, I discovered Skin Matters, Ian was so helpful and delivered a bed really quickly. Within a week I was beginning to see an improvement with my skin. Skin Matters changed my life and for that I am so grateful.{
5
Sarah Fields
{The treatment bed’s been great and, as you said, my son’s eczema is almost non existent. I won’t renew at the moment and will see how things go. When do you want to collect? I think my contract was up yesterday or the day before? Thanks mate - it’s been great!{
5
Darren Cowan
{Skin Matters and Ian were great. Ian was very helpful and friendly with good knowledge of how the UVB light helps. I was covered from my shoulders down with guttate psoriasis and had been on the Hospital waiting list for over a year with the psoriasis getting worse. I contacted Skin Matters and Rented the UVB bandwidth bed for 8 weeks for a very reasonable price. After the 8 weeks 80% of the psoriasis had cleared so I kept the bed for a further 4 weeks and now it’s all gone! I am so grateful to Ian and Skin Matters, I feel like my old self, no more itching and bleeding. Thanks Ian really appreciate your Help.{
5
Lee Traylor
{Since using the sunbed my husbands psoriasis clears up brilliantly. All the creams provided over the years have never worked and the beds by Skin Matters are the only thing that works. I cannot recommend highly enough.{
5
Brigita Crook

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