FAQ’s

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What to look for, Are the Lamps supplied Philips?

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The lamps may be imprinted with UVB Narrowband 311 NM but are they the genuine Philips article? The answer in NO. The lamps must be branded Philips Narrowband TL/01, remember these lamps are the only ones that are medically approved.

The lamps MUST be branded “Philips Narrowband TL 100W/01” Remember, these lamps are the only ones that are medically approved. N.B. Philips do NOT supply medical lamps to unqualified traders.

Beware of websites trying to mislead you. Do not be deceived by a photo of a Philips lamp displayed on an unqualified traders’ website. Some traders’ state, that although their lamps are not branded “Philips” they are in fact manufactured by Philips. DO NOT BELIEVE THIS!!

Look for the trademark name, i.e. “PHILIPS” Fake lamps will not reflect this and therefore are not sold VAT free (for chronic conditions)

The one question that MUST be answered PRIOR to purchase is “DO YOUR UNITS COME FITTED WITH PHILIPS TL/01 UVB Narrowband lamps, as used in hospitals Worldwide?” if you phone them & the response is either from an answer machine or call centre, BE ALERT. This should “RING ALARM BELLS” They do not wish to personally answer the question involved, &, if eventually you do receive a call back, probably they will suggest, in addition, that you purchase other unproven health care products from them. All units we supply are fitted with GENUINE PHILIPS LAMPS & are delivered by our courier. NO OTHER PERSON IS IN THE EQUATION, i.e. Skinmatters Bristol = Direct Delivery to the purchaser.

A genuine Philips Lamp is as displayed here, DO NOT ACCEPT ANY SUBSTITUTE, DO NOT COMPROMISE YOUR HEALTH?………

Delivery, our full length Philips UVB Narrowband Units

These units come with free delivery and installation check (UK Mainland)

Delivered by carrier the driver will place the unit where it is required, assemble it and will ensure all lamps are in full working order before departing.

Where is the company based?

Skinmatters is based in Bristol, England. All phone and email enquiries are dealt with immediately by a qualified member of staff (not an EVASIVE answer machine or call centre)

We want you to have 100% full knowledge of our products prior to purchase and would want you to be 100% satisfied that you have purchased the best.

Is the website giving the UVB content of the Lamp? (or is it conveniently left out?)

Most unbranded versions of UVB Narrowband Lamps (311nm) inported from China will not give the UVB content of the Lamp. Why?

A 6ft Philips TL/01 UVB Narrowband Lamp (311 nm) has a UVB content greater than 17%

What is the length of the Lamp?

6ft Lamps are 100 watt in strength.
5ft Lamps are 80 watt in strength.
4ft Lamps are only 40 watt.
2ft Lamp is even less 24 watt.
The shorter the Lamp length, results in reduced wattage and strength.

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